SHIPPING & RETURNS

Terms & Conditions

​

Returns

If you are not entirely satisfied with your purchase, we are here to help.

You have 15 calendar days to return an item from the date you received it.

 

To be eligible for a return:

 

- Your item must be unused and in the same condition that you received it.

- Your item must be in the original packaging.

- Your item must have original hang tags attached.

- All items need to have the receipt or proof of purchase.

​

​

 

Refunds

Once we receive your item, we will inspect it to see if it meets our returns criteria and is approved for a refund.

​

If your return is approved we will initiate a refund to your credit card (or original method of payment) You will receive the credit within a certain amount of days, depending on your card issuer's policies.

​

​

​

Shipping

You will be responsible for paying for your own shipping costs for returning your item.

​

​

​

Contact us

If you have any questions on how to return your item to us, feel free to contact us by emailing info@lytcosmetics.co.uk